Hi there, I am in the same boat and need your help. I contacted Consumer Protection Ontario and received the following response today.
The total damage needs to be more than $500, will you take the time to contact them as well? Thank you for contacting Consumer Protection Ontario at the Ministry of Government and Consumer Services. We confirm receipt of your inquiry and have reviewed the incoming communication. We cannot take action at this time because your complaint currently meets the following criteria: · The amount in dispute in this case and/or the cumulative value of all other complaints received against the same company is less than $500 including tax.
Although your complaint does not meet our criteria for enforcement action at this time, if the ministry observes a trend in complaints against this business, we may contact you in connection with possible compliance or enforcement action in the future. You may contact the Law Society Referral Service for up to one half-hour of legal advice free of charge. To access this service call 1-800-268-8326 or use their online request form Thank you for bringing your concerns to our attention.
Questions? Please contact us at 1-800-889-9768 | 416-326-8800 | firstname.lastname@example.org Consumer Protection Ontario Ministry of Government and Consumer Services 77 Wellesley Street West, Box 450, Toronto, ON M7A 2J6 P: 416-326-8800 Toll Free: 1-800-889-9768 Fax: 416-326-8665 TTY: 416-229-6086 TTY Toll Free: 1-877-666-6545 Follow us on Twitter: @Ontarioconsumer Talk to us on Facebook: www.facebook.com/ontarioconsumer Visit us: www.ontario.ca/consumerprotection
Review about: Curling Iron.
Reason of review: Problem with delivery.
Monetary Loss: $60.
Preferred solution: Full refund.